At Australian Webverse Pty Ltd, the privacy of our clients is our top priority, and we respect it as our own. Although we collect certain information from our clients, it is used strictly to improve our customer service and overall user experience. Our company acknowledges that the maintenance and protection of our clients’ information is our responsibility. We do not rent, sell, or trade any personal information provided to us online.
This Privacy Policy explains how personal information collected by Australian Webverse Pty Ltd is used, why it is collected, and how it is protected. It also outlines the choices you have regarding the collection and use of your information.
The information collected by Australian Webverse Pty Ltd may include the client’s name, email address, mailing address, and phone number. This information is provided when placing an order, submitting an inquiry, or saving details with our company.
We may also use email addresses or contact details provided through our communication channels (such as the Contact Us form) to respond to inquiries, comments, or support requests.
We also maintain records of services viewed, interests shown, and purchases made by our clients.
The information we collect is used to process orders, confirm transactions, and provide customer support. Our customer service team may contact clients via email, phone, or mailing address if clarification or follow-up is required regarding an order.
Clients may also receive updates related to our services, including newsletters and promotional offers. Additionally, we use information about interests and purchases to improve website functionality, enhance our services, and improve the overall client experience.
If you no longer wish to receive newsletters or promotional communications, you may opt out at any time by following the unsubscribe instructions included in each communication or by contacting us directly at sales@australianwebverse.com.au or calling +61 (3) 7050-8588 .
Our website may include Social Media Features such as Facebook Like buttons, Share buttons, or interactive widgets. These features may collect your IP address, identify which page you are visiting on our site, and may use cookies to function properly.
Social Media Features and widgets are hosted either by a third party or directly on our website. Your interaction with these features is governed by the privacy policies of the respective providers.
Personal information will not be shared with third parties except as outlined in this Privacy Policy. We do not sell personal information under any circumstances.
We may use third-party service providers, such as credit card processing companies, to bill you for services. These providers do not retain, share, store, or use personally identifiable information for any purpose other than completing payment transactions. We may also use third-party tools for live chat or customer support, which are authorised to use personal information only as necessary to provide their services.
All personal information is protected during transmission using Secure Socket Layer (SSL) encryption. We follow generally accepted industry standards to safeguard personal information during transmission and after it is received.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
If you have any questions regarding security on our website, please contact us at sales@australianwebverse.com.au or call +61 (3) 7050-8588 .
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging opt-in data and consent information will remain confidential and will not be shared with third parties.
By providing your phone number and opting in, you consent to receive SMS messages from Australian Webverse Pty Ltd regarding service updates, promotions, and relevant information.
You may opt out of receiving SMS messages at any time by replying “STOP” to any message or by contacting us at sales@australianwebverse.com.au .
We do not share SMS opt-in data or consent information with third parties, except service providers required to deliver messaging services. Consent information is never sold or used for unrelated purposes.
Clients may access their registered accounts by logging in through our website. Once logged in, users can review and update previously submitted information through the My Account section.
Clients may request account cancellation or deletion of personal information by emailing us. Once processed, clients will no longer receive email communications related to services or promotions.
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Cookies are alphanumeric identifiers stored on your device through your web browser to help recognise returning visitors and enhance user experience.
Most browsers allow you to control or disable cookies through settings. Disabling cookies may limit certain features of the website. We recommend allowing cookies for full functionality.
We may also collect IP addresses to diagnose server issues, administer the website, and gather anonymous demographic data. IP addresses are not linked to personally identifiable information.
We may use clear gifs (also known as web beacons) to analyse the effectiveness of website content and user engagement. Information gathered through these tools is not linked to personally identifiable information.
With client consent, testimonials may be displayed on our website along with the client’s name. If you wish to have your testimonial removed, please contact us.
Our website may contain links to third-party websites. Australian Webverse Pty Ltd is not responsible for the privacy practices of external websites. We encourage users to review the privacy policies of any website they visit.
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page and, where appropriate, communicated via email or website notice before taking effect.
If you have any questions regarding this Privacy Policy or how your information is used, please contact us at:
Australian WebVerse is a full-service professional web design agency that builds custom websites for both B2B and B2C clients. We help businesses build a strong online presence with designs that convert and code that performs.
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